Important Notes:

• Get quotes before work begins, if possible
• Documentation: when an emergency call out happens, document everything, including the time, the trades person, what was done, and the cost.
• Insurance: Contact your home insurance provider as soon as possible after any emergency, as many policies cover emergency repairs.
• Contact Us if you have any issue with urgent service.
• State Emergency Service (SES): 13 25 00 (for storm and flood damage).
  Sydney Water: 13 20 90 (for water and sewer emergencies in the Sydney region).