Privacy
Standards.

Nationwide trade connection platform with uncompromised commitment to the Privacy Act 1988 (Cth) and direct LiveEstimate® privacy protocols.

Platform Hub

THE REMEDIAL BUILDERS P/L
SYDNEY HEADQUARTERS | 2026

DIRECT PROTOCOL

Data Isolation

Direct trade node routing
Zero third-party ad brokers

2026 INFRA

Sovereign Node

100% AU Cloud Residency
Spam Act 2003 Compliant

Build-Surety Australia

Privacy & Data Governance Directive

COMPLIANT WITH PRIVACY ACT 1988 (CTH) & SPAM ACT 2003 (CTH)

1. Regulatory Classification & Intermediary Interlock

The Platform functions solely as a digital listing directory, estimation algorithm, and communications utility. It is expressly structured under Australian commercial law as a technology intermediary:

Absence of Privity: The Platform is not a party to, nor an agent for, any trade contract, work order, warranty, or financial transaction executed between property owners and independent contractors.
Direct Business Independence: All operational parameters, site scope validations, statutory licensing compliances, and pricing schedules remain the sole legal responsibility of the participating contractor.
Zero Escrow or Fiscal Retainage: The Platform does not collect, hold, process, or arbitrate contract deposits, progress payments, or transaction fees between users.

2. Data Processing & Spam Act Warranties

User datasets, estimation inputs, and contact archives are processed strictly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):

Contractor List Warranties: Contractors uploading customer or prospect contact lists warrant full compliance with the Spam Act 2003 (Cth), confirming express or inferred consent prior to system dispatch.
Targeted Routing: Inquiries and structural metadata captured via the LiveEstimate® system are routed exclusively to the authorized trade node selected by the user.
Non-Commercialization: Proprietary user databases and client contacts are strictly protected and never sold, rented, or distributed to third-party brokers.

3. Data Rights, Directory Control & Indemnity

System users retain full statutory ownership and administrative rights over their published business profiles and uploaded project parameters:

Right to Erasure & De-indexing: Users may request profile removal at any time. Active public directory records will be de-indexed within standard administrative processing windows.
Data Integrity: Contractors maintain full responsibility for keeping published credentials, ABNs, and insurance representations accurate via their dashboard.
Statutory Indemnity: Users agree to indemnify the Platform against claims or regulatory penalties arising from unauthorized list uploads or non-compliant communication dispatched under their account.

PLATFORM PRIVACY & DATA GOVERNANCE DIRECTIVE