Structural & Remedial Guidance Hub
As per our national infrastructure logic, Build-Surety is not a party to your building contract. We are a technology provider and do not hold liability for site outcomes or contractor performance.
While we aren't the builder, we are Licensed Remedial Specialists. If your issue is structural or technical, our engineers can offer expert guidance on the "correct" remedial path.
90% of site issues are resolved via documented communication. Ensure all complaints are sent to your trade node in writing before escalating to the platform.
If the dispute involves structural integrity or remedial correctness, you may request a technical review from our compliance team to verify if works meet Australian Standards.
Forward your project details, site photos, and a summary of the dispute to our specialized remedial team.
forwarder@build-surety.com.au